Personal information collected by us website:- We collect information from customers to personalize and improve our services. Following are the types of information we gather from our customers:
Information You Provide to Us:
Information provided or entered in our website is received or stored with us. The type of Personal Information collected include but is not limited to second party’s full name, email address, mobile number (optional), credit card and/or other payment information, Children’s ( “children” is referred to here and in the rest of the document to individuals below the age 18) Personal Information (which is limited to the child’s name), IP address, browser and location information, username, password and any other information necessary for us to provide our services. We do not retain any of this information once the customer stops/cancels their service with us. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our features. Information collected are used to provide personalized information, answering queries, give new product updates and communicate our new product lines etc. Children’s ( customers below the age of 18) information is used by us to create a personal account and to provide various services. We provide services to children such as tutoring, dance classes, music classes etc, which requires personal information collected from them or their parents/guardians.
Personal Information Collected Automatically:
Certain types of information are captured or stored when a user interacts with our website and linked pages or products. We receive and store data on our servers. Our website receives and gathers information when a user interacts with our website or linked pages and also while making use of our services. Our website automatically gathers information when a user browser uses its website or related pages. Information collected automatically include but not limit to user’s IP address, cookie information, and the page you requested. We also collect information such as usage statistics for webpages, articles etc, but this will not include any of the customer’s personal information being saved or stored. As such, such statistical or analytical data is also shared with our partner or contract companies as it does not include any personal data of the customer. We sharesstatistical data from our services with other contractors/ third party companies, only with the aim to improve our services and to provide an optimal online platform. To reiterate, we never discloses aggregate information to a third part company that we are in contractual partnership with, in a manner that would not identify/disclose customer’s personal information.
When a customer receives any communication from ConsultEd or any of its associated or employees, we generally receive a confirmation, given the second party’s computer support such programs. This information is collected with the purpose of improving the emails send from us and to make it more interesting and helpful. Customers can opt out of receiving emails by using the unsubscribing option available with every email sent.
Cookies are small pieces of data that get stored in a user’s web browser when they visit a website. When a customer visits ConsultEd website or any related pages, cookies get saved to your web browser. This help us improve the customer’s web experience. For example saving static webpages or static parts of pages will help website load faster and improved browsing experience. Most bowsers have the option to turn off accepting cookies from websites, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on accepting each new cookie in a variety of ways.
Sharing information collected by us:
Any information collected by ConsultEd is an integral for providing a better service to its customers. No information collected is rented or sold to a third party with the exception of statistical or aggravated data that is used to improve our services. Please note that statistical data shared with third parties do not contain any personal information of the customer. No child’s personal information is shared with a third party. Students performance and usage data is shared through aggregated and statistical comparisons but never in a way that any personal information is disclosed. Our services provide parents or guardians with reports on the progress of their children through email and other communications. By using our website and its services, you acknowledge and agree that by allowing your child to use our services, we may send you email or other communications that the company believes is necessary to show the child’s progress.
The only exception to sharing personal information it is to comply with the law, enforce or apply our conditions of use or agreements or protect the rights, property, or safety of Company, our employees, our users, or others. Please note that this do not include exchanges with any third party companies or organizations.
Secure logging in information:
We might provide our users with logging in capability to create a profile for themselves on our website. These accounts will be password protected and it is the responsibility of the customers to make sure that they protect their logging in information by limiting access to your computer and by signing off on the browser after use. We work towards protecting your user information and to ensure that the user accounts are kept private and secure however, the company cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors from the user side, may compromise the security of users information at any time. With the user profile capability, the users will be able to access their personal profile information such as name, phone number and email address etc. and change them at any time.
If you have any concerns or queries, please reach out to us at firstname.lastname@example.org. We will get back to you at the earliest.